1. If you have used the product and it is considered "used", we will not accept any refunds or returns.
The "used" Products are used for cooking, for example, the salad bowl used for making salad,the plates are used for dinner,was cleaned and so on.
2.Since EUAN goods are mostly heavy and fragile, in order to avoid damage during the return shipping process，We do not accept refunds or returns after your order has been shipped.
When you receive a faulty product, we will not issue a refund. But we can help you solve your problem.
Any questions,please email us at email@example.com,we will reply you within 2 working days.